Shipping policy

Thank you for shopping with The Backyard Food Company! We work hard to get your order packed and on its way as quickly as possible.

Order Processing Time

All orders are processed in the order they are received. Most orders are prepared and shipped within two (2) business days of purchase. During periods of high order volume, holidays, promotions, or unforeseen circumstances, processing times may be slightly longer. We appreciate your patience and understanding in these situations.

Shipping Timeframes

Once your order has shipped, most deliveries arrive within 3–7 business days, depending on your location and the shipping method selected at checkout. Please note that delivery timelines are estimates provided by the carrier and are not guaranteed.

Expedited Shipping

For customers who need their order sooner, expedited shipping options are available at checkout for an additional cost. Expedited orders are prioritized during processing whenever possible.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking information as soon as your order leaves our facility. This allows you to follow your package’s journey to your doorstep.

Shipping Delays

While we strive to meet all stated timelines, occasional delays may occur due to carrier issues, weather events, or other factors outside of our control.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Questions

If you have any questions about your order or shipping, please contact us at info@thebackyardfoodcompany.com and we’ll be happy to help.